Spring 2025 Course Syllabus
Course: PTAC-2314 (Section: 01, CRN: 10332)
Principles of Quality
LSCPA Logo Image
Instructor Information
Instructor James Powell
Email powellj@lamarpa.edu
Phone (409) 984-6344
Office Umphrey Industrial Technology Center - Room: 201D
Office Hours Office Hours
MW-7:00am-7:50 am/M-1:00pm-2:20pm/W-1:00pm-2:20pm
TR-7:00am-7:50am/R-9:30am-11:30am/1:30pm-3:30pm
Additional Contact Information
Course Information
Description Study of the background and application of quality concepts. Topics include team skills, quality tools, statistics, economics and continuous improvement.
Required Textbooks Textbook Purchasing Statement: A student attending Lamar State College Port Arthur is not under any obligation to purchase a textbook from the college-affiliated bookstore. The same textbook may also be available from an independent retailer, including an online retailer.

REQUIRED TEXTBOOK(S): Process Quality by Pearson 2nd Edition
ISBN-13: 978-0-13-642470-3 / ISBN-10:  0-13-642470-8
Additional Materials/Resources None.
Corequisites/Prerequisites
  • PTAC-1302 Introduction to Process Technology
Learning Outcomes CSLOs:
1. Explain the functions of the various instruments used in the process industry. (PSLO 1); measured by embedded test questions, demonstration and hands on operation
2. Utilize terms and symbols used in process instrumentation. (PSLO 1 PSLO 5); measured by embedded test questions, demonstration and identification of components
3. Interpret process flow diagrams, piping and instrumentation drawings used in the process industries. (PSLO 2); measured by embedded test questions, class discussion, demonstration and hands on use of drawings
4. Diagram the process control elements in a control loop. (PSLO 4); measured by embedded test questions, demonstration and hands on identification of components
5. Identify and adjust the various instruments used in the process industries. (PSLO 3, PSLO 5); measured by embedded test questions, demonstration with actual process equipment
6. Demonstrate safety procedures used during cleaning out, isolation and repair of process instruments. (PSLO 6); measured by embedded test questions, class discussion and demonstration on actual process equipment
Program Student Learning Outcomes PSLOs:
1. Use technology to access operator specific documentation and training.
2. Use and identify specific equipment and operating parameters to meet industry standards.
3. Describe the principles of quality control.
4. Diagram the process control elements in a control loop.
5. Identify basic processes, equipment, and systems to meet industry standards.
6. Implement standard safety procedures as required in industry.
Lecture Topics Outline TENTATIVE LECTURE SCHEDULE
PTAC  2314 Principles of Quality 
                                   
 
Week 1                       MLK Holiday
                                    Introduction to class/syllabi review.
 
Week 2                       Chapter 1-Inroduction to Process Quality
                                   
 
Week 3                       Chapter 2- Total Quality Management and Economics
                                    Chapter 3-Customer Service
                       
Week 4                       Chapter 4-Quality Management Systems-International Standards (ISO)
                                               
Week 5                       Test 1
                                    Chapter 5-Quality Management-Quality Reliability Planning
                                   
Week 6                       Chapter 6- Team Skills
                                   Chapter 7-Continuous Improvements-Root Cause Analysis (RCA) and Corrective Action/Preventative Action (CPA)
                                                                       
Week 7                       Chapter 8- Continuous Improvement-Six Sigman
Test 2
                                   
Week 8                       Spring Break
                                    Spring Break
 
                                               
Week 9                       Chapter 9-Continuous Improvement-Lean
                                    Chapter 10-Group Problem Solving-Designed Experiments
 
Week 10                     Chapter 11-Other Basic Quality Tools
 
Week 11                     Chapter 12-Data Collection and Representative Sampling
                                    Discussion of Study Guide for Test 3
                                   
Week 12                     Test 3
                                   Chapter 13-Variance and Operating Consistency     
                                                           
              
Week 13                     Chapter 14-Variables Control Charts and Interpretation
                                               
 
Week 14                     Chapter 15-Attributes Control Charts and Interpretation
 
 
Week 15                     Chapter 16-Process Capability
                                    Chapter 17-Putting the Puzzle Together                    
 
Week 16                     Test 4
                                    Final Exam Study Guide discussion
 
Week 17                     Final Exam Due

Major Assignments Schedule TENTATIVE ASSIGNMENT SCHEDULE
PTAC  2314 Principles of Quality
 
Chapter review questions are due by end of the assigned week. Please submit assignments on blackboard. All tests will be taken on blackboard.
           
Week 1                       MLK Holiday
                                    Introduction to class/syllabi review.
 
Week 2                       Chapter 1-Complete Review Questions
                       
Week 3                       Chapter 2-Complete Review Questions
                                   Chapter 3- Complete Review Questions
                                                                                                                                  
Week 4                       Chapter 4- Complete Review Questions
                                  Work on study guide for Test 1
                                                           
Week 5                       Test 1 (Chapters 1,2,3, &4)
                                    Chapter 5- Complete Review Questions                                                                                                         
 
Week 6                       Chapter 6- Complete Review Questions
                                   Chapter 7- Complete Review Questions                               
                                                                       
Week 7                       Chapter 8- Complete Review Questions
                                   Complete Study Guide Review Exam 2
                                   Test 2 (Chapters 5,6,7, &8)
                                   
Week 8                       SPRING BREAK
                                    SPRING BREAK
 
Week 9                       Chapter 9- Complete Review Questions
                                     Chapter 10- Complete Review Questions
 
Week 10                     Chapter 11- Complete Review Questions     
 
Week 11                     Chapter 12- Complete Review Questions
                                   Complete Study guide
                                                                       
Week 12                     Test 3 (Chapters 9,10,11&12)
                                   Chapter 13 - Complete Review Questions    
                                                             
 Week 13                    Chapter 14-Complete Review Questions
                                   
    
Week 14                     Chapter 15- Complete Review Questions
 
 
Week 15                    Chapter 16- Complete Review Questions
                                  Chapter 17 Review of All Chapters
                                  Complete Study Guide for Exam 4   
                                                         
Week 16                    Test 4 due (Chapters 13,14, 15 &16)
                                   COMPLETE STUDY GUIDE FOR FINAL EXAM
                                   Final Exam will open at end of week.
  
Week 17                     Final Exam Due
Final Exam Date May 9, 2025 - 7:0 AM   Through  May 13, 2025 - 11:30 PM
Grading Scale  90 - 100=A 80 - 89=B  70 - 79=C   60 - 69=D  Below 59 = F
Determination of
Final Grade
DETERMINATION OF FINAL GRADE: Chapter Tests-30%, Quizzes/homework-25% Final Exam-35% Attendance 10% 

1. You will have 4 Major Tests and a Final Exam in this class. All tests and the exam are taken on blackboard during a specified time frame. If you miss the test and it has to be reopened, there will be an automatic deduction of 20 points. There are "NO RETAKES". If you missed the test due to an EXCUSED absence per the absence policy, you will be able to makeup the test without a grade penalty. Taking the Final Exam is required to complete the course. Lab attendance and participation is required.

2. You will have 4 Major Tests and a Final Exam in this class. All tests and the exam are taken on blackboard during a specified time frame. If you miss the test and it has to be reopened, there will be an automatic deduction of 20 points. There are "NO RETAKES". If you missed the test due to an EXCUSED absence per the absence policy, you will be able to make up the test without a grade penalty. Taking the Final Exam is required to complete the course.
Course Policies
Instructor Policies 1. I will not discuss your grades over the phone or by email. If you want to discuss your grades, you must come by my office, in person.
2. Cell Phone use is not permitted in the classroom or lab except during breaks. If a student is caught on their cell phone repeatedly in class, the student will be asked to leave class and counted an unexcused absence for the day.
3. Students that are disruptive in class, excessive talking, will be asked to leave and counted an unexcused absence for the day
4. The PTAC program has a dress code, failure to wear proper shoes and clothing will result in being sent out of class and counted absent for the day. 
Attendance Policy Research has shown a cause and effect relationship between attendance and college success.
Missing a day of lecture can possible cause you to drop a letter grade on tests.
1. Tardiness: Tardiness (more than 5mins), for lectures or labs.
2. Absences: NOTE: Students will need to communicate with me about absences to receive an excused absence at my discretion. Excused absences (verifiable) are only allowed for, a personal doctors visit or a Childs doctor visit or an illness that requires a hospital stay, mandatory quarantine for COVID 19 exposure per current guidelines, or a death in your immediate family.
5 absences=drop 1 letter grade, 7 absences=drop 2 letter grades, 9-absences=drop 3 letter grades, 11 absences=F
Additional Information Chemical/Refining Process Technician Skill Standards
Endorsed by NAPTA
Recognized by Texas Workforce Investment Council (TWIC)
Key Activities and Statement
Course:  PTAC 2314
 
K9.5    Comply with Local, State and Federal Policies and Procedures
Institutional Policies
MyLSCPA Be sure to check your campus email and Course Homepage using MyLSCPA campus web portal. You can also access your grades, transcripts, academic advisors, degree progress, and other services through MyLSCPA.
Academic Honesty Academic honesty is expected from all students, and dishonesty in any form will not be tolerated. Please consult the LSCPA policies (Academic Dishonesty section in the Student Handbook) for consequences of academic dishonesty.
ADA Considerations The Americans with Disabilities Act (ADA) is a federal anti-discrimination statute that provides comprehensive civil rights for persons with disabilities. Among other things, this legislation requires that all students with disabilities be guaranteed a learning environment that provides for reasonable accommodation of their disabilities. If you believe you have a disability requiring an accommodation, please contact the Disability Services Coordinator, Room 117, in the Student Sucess Center. The phone number is (409) 984-6241.
COVID 19 Information The Lamar State College Port Arthur (LSCPA) Student Code of Conduct COVID 19 Policy requires students who have been diagnosed with COVID 19 to report their condition directly to their local health department. Students should also contact their course faculty to report their quarantine status. In addition, this policy requires all students to wear face coverings when directly exposed to COVID 19 in compliance with the criteria included in the policy. For more information please refer to the COVID 19 link on the LSCPA website.
Facility Policies No food or tobacco products are allowed in the classroom. Only students enrolled in the course are allowed in the classroom, except by special instructor permission. Use of electronic devices is prohibited.
HB 2504 This syllabus is part of LSCPA's efforts to comply with Texas House Bill 2504.
Mandatory Reporting of Child Abuse and Neglect As per Texas law and LSCPA policy, all LSCPA employees, including faculty, are required to report allegations or disclosures of child abuse or neglect to the designated authorities, which may include a local or state law enforcement agency or the Texas Department of Family Protective Services. For more information about mandatory reporting requirements, see LSCPA's Policy and Procedure Manual.
Title IX and Sexual Misconduct LSCPA is committed to establishing and maintaining an environment that is free from all forms of sex discrimination, including sexual harassment, sexual violence, and other forms of sexual misconduct. All LSCPA employees, including faculty, have the responsibility to report disclosures of sexual misconduct, including sexual harassment, sexual assault (including rape and acquaintance rape), domestic violence, dating violence, relationship violence, or stalking, to LSCPA's Title IX Coordinator, whose role is to coordinate the college's response to sexual misconduct. For more information about Title IX protections, faculty reporting responsibilities, options for confidential reporting, and the resources available for support visit LSCPA's Title IX website.
Clery Act Crime Reporting For more information about the Clery Act and crime reporting, see the Annual Security & Fire Safety Report and the Campus Security website.

Grievance / Complaint / Concern If you have a grievance, complaint, or concern about this course that has not been resolved through discussion with the Instructor, please consult the Department Chair.
Department Information
Business and Industrial Technology
Chair:Sheila Guillot
Email:guillsr@lamarpa.edu
Phone:(409) 984-6381